Frequently Asked Questions
-
Elijah teaches at our whare in Titahi Bay Porirua. We will let you know our address after your consultation time has been confirmed.
-
We will send you an invoice after your session.
-
We welcome learners of all ages. Elijah primarily works with tamariki and has experience teaching in kōhanga reo, but sessions are also available for teenagers and adults wanting to strengthen their te reo Māori.
-
You can reach us anytime via our email, instagram or facebook. We will endeavour to get back to you as quickly as possible.
-
Please give us at least 24 hours’ notice if you need to cancel or reschedule your session.
Cancellations made with less than 24 hours’ notice, as well as missed sessions, will be charged at the full session price. For learners using a package, the session will be counted as one of the five sessions.
We understand that unexpected situations happen, so exceptions may be made at our discretion.
If Kōwhai Academy needs to cancel a session, you can choose to reschedule or receive a full refund. Package sessions will be returned to your remaining balance.
Learners who arrive late are welcome to use the remainder of their scheduled session, but the session will still finish at the original time.
-
Currently we do not provide online sessions, only kanohi ki te kanohi (face to face) appointments.